Privacy Policy

Last Updated December 4, 2025

Zone Labs, Inc. or one of its affiliates (“Zone,” “we,” “us,” and “our”) are committed to protecting your privacy. This privacy policy (“Privacy Policy”) applies to visitors who use this Web site,‎ [(www.zoneliving.com)] OR [(www.drsears.com)] or any other web sites, related products and services, including any associated interactive ‎features, widgets, plug-ins, applications, content, downloads and other services we may offer to ‎you that posts a link to this Privacy Policy (collectively, the “Services”), regardless of how ‎you access or use them, whether via personal computer, browser, laptop, tablet, mobile phone or ‎other device (each a “Device”).‎ This Privacy Policy covers how Zone collects, uses, shares, and processes personal and other ‎‎information and data of users of our Services. To the extent that we provide you with ‎notice through our Services of different or additional privacy policies or practices (e.g., at ‎the point of collection), those additional privacy policies shall govern such data collection and ‎use‎. 

For information about how we use your consumer health data, please review our section on consumer health data below.

By using or accessing our Services or by submitting information to Zone, you consent to ‎the terms of this Privacy Policy.‎

In addition to reading this Privacy Policy, please review our Terms of Use [(www.zoneliving.com/pages/terms-conditions)], which governs your use of our Services. If you do not agree to our Terms of Use ‎and the collection, use and sharing of your information as detailed in this Privacy Policy, please ‎do not access or otherwise use our Services or any information or content accessible on ‎our Services.‎

We reserve the right to change this Privacy Policy at any time, and we will post a notice or ‎inform you of any such ‎changes on our Web site. Your use of our Services following the ‎posting of an updated Privacy Policy constitutes your acceptance of such updated Privacy ‎Policy. We reserve the right to apply the amended terms to the information that we have already ‎collected, subject to any legal constraints. We will not, however, use your previously collected ‎Personal Information (defined below) in a manner materially different than as represented at the time of collection. ‎To the extent any provision of this Privacy Policy is found by a competent tribunal to be invalid ‎or unenforceable, such provision shall be severed to the extent necessary for the remainder to be ‎valid and enforceable.‎

Please note that this Privacy Policy applies only to our information-gathering, use, and ‎‎dissemination practices in connection with our Services.

Personal Information Collected

We collect information from you in several ways, including when you choose to share ‎information with us by entering it through our Web site and by using automated processes. We ‎also collect information about your transactions with us, such as any information you submit to us ‎through our Services.‎ For example, we collect your contact information when you subscribe to a newsletter or to pose a question to us through our “contact us” page.

Some of the information we collect identifies you personally (“Personal Information”), such as information you provide to Zone when contacting with us through a contact form or email.  This information may include your first and last name, email address, zip code, location information, contact information, product information, the content of any message, consumer health data you may provide to us (for more information see our section on consumer health data below), payment information including financial account numbers, mailing and billing addresses.

To the extent that we collect your payment information, we do not directly collect your payment card data and rely on third parties through our Shopify platform, https://www.shopify.com/legal/privacy. ‎

Automated Information Collection

In addition to any information that you choose to submit to us via our Services, we and our third-party service providers may use a variety of technologies that automatically (or passively) store or collect certain information whenever you visit or interact with our Services (“Usage Information”). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your Device whenever you visit or interact with our Web site. To the extent we associate Usage Information with your Personal Information we collect directly from you through our Services, we will treat it as Personal Information.

This Usage Information may include: 

  • your IP address, UDID or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device used to access our Services, and our computers identify your Device by its Device Identifier;
  • your Device functionality (including browser, operating system, hardware, mobile network information);
  • the URL that referred you to our Web site;
  • the areas within our Web site that you visit and your activities there, including remembering you and your preferences;
  • your Device location;
  • your Device characteristics; and
  • certain other Device data, including the time of day, among other information.

Tracking Technologies. We may use various methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies include, without limitation, the following (and subsequent technology and methods later developed):

  • Cookies. A cookie is a data file placed on a Device when it is used to visit our Web site. HTML5 cookies can be programmed through HTML5 local storage.
  • Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our Web site’s pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our Services, to monitor how users navigate our Services, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.
  • Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with our Services, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third-party service provider, is active only while you are connected to our Services and is deactivated or deleted thereafter.
  • Browser Fingerprinting. Collection and analysis of information from your Device, such as, without limitation, your operating system, plug-ins, system fonts and other data, for purposes of identification.
  • ETag, or Entity Tag. A feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, and/or HTML5 cookies.
  • Recognition Technologies. Technologies, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices in the same user).
  • Session Replay and Pixel Tracking. We also rely on Tracking Technologies for purposes of session replay and pixel tracking, which collect Information that tracks your interactions with our Services, including mouse movements, text, heatmap data, and other information associated with your visit to our site. This information is used to help us improve our site and better provide you with information you are interested in when you visit our site. For more information about how these technologies process your information, please review our vendor’s site here: https://www.hotjar.com/legal/policies/privacy/.

Tracking Technologies Usage. We may use Tracking Technologies for a variety of purposes, including:

  • Strictly Necessary. We may use cookies or other Tracking Technologies that we consider are strictly necessary to allow you to use and access our Web site, including cookies required to prevent fraudulent activity and improve security.
  • Performance‑Related. We may use cookies or other Tracking Technologies that are useful in order to assess the performance of our Services, including as part of our analytic practices or otherwise to improve the content, products or services offered through our Services.
  • Functionality‑Related. We may use cookies or other Tracking Technologies that are required to offer you enhanced functionality when accessing our Services, including identifying you when you sign‑in to your account on our Web site or keeping track of our specified preferences, including in terms of the presentation of content on our Web site.
  • Targeting‑Related. We may use Tracking Technologies to deliver content relevant to your interests on our Web site and third-party sites based on how you interact with our content. This includes using Tracking Technologies to understand the usefulness to you of the content that has been delivered to you.

You may be able to set your browser settings to use our Web site without cookie ‎functionality. Please note that if you block cookies, some Web site functions and Services may ‎be unavailable and we will not be able to present personally-tailored content and ‎advertisements to you. Your browser may provide you with some options regarding ‎cookies. For more detailed information about how to disable or administer your ‎cookie settings in your web browser, please refer to the applicable page for the ‎browser you are using:‎

‎•‎  Safari: http://help.apple.com/safari/mac/8.0/#/sfri11471     ‎

‎•‎  Google Chrome: https://support.google.com/chrome/answer/95647?hl=en  ‎

‎•‎  Microsoft Edge / Internet Explorer: http://windows.microsoft.com/en-GB/windows-vista/Block-or-allow-cookies      ‎

‎•‎  Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences        ‎

You can withdraw your consent to allow for cookies, change your browser settings, ‎and delete the cookies already stored on your computer at any time. Please note ‎that if you delete, or choose not to accept, cookies, you may not be able to utilize ‎the features of the Services on our Web site to their fullest potential.   ‎

Turning off third-party cookies

You can turn off certain third-party targeting/advertising cookies by visiting the ‎Network Advertising Initiative: https://optout.networkadvertising.org/?c=1 and by ‎visiting Google:‎ https://tools.google.com/dlpage/gaoptout‎.‎

Use of Collected Information

We may use the information that we collect from you, including Personal Information, to process transactions, and provide ‎the Services, products, services, and information to you.  We may use your information to process your ‎requests ‎and to provide you with information that may be of interest to you. We may anonymize or aggregate your ‎information for marketing and actuarial purposes. We may also use your information to process ‎your contact forms, applications, and to enable you to use certain Services features. We may also use the ‎information that we collect to customize your experience on our Services, to respond to customer service inquiries, to process your transactions with us, to better tailor our ‎offerings, to improve our Services and the content provided on and through our ‎Services, to provide customer support, to enforce our Terms of Use, to meet our legal obligations or to inform a legal proceeding, and to provide ‎you with content or advertisements that may be of interest to you. We may also use the ‎information we collect from you for additional purposes with your consent.‎

Sharing of Collected Information

We may share the information that we collect from you, including Personal Information, with ‎third parties for a variety of purposes. For example, we may share information with service ‎providers who assist us in our business operations and assist with our provision of the Services to you. We may also share information where required ‎by law or to satisfy any applicable law, regulation, subpoena, government request, or other legal ‎process. We may also share information with third parties, including law enforcement, to protect ‎this Web site, to fight fraud and identity theft, to ensure the integrity and operation of our organization and systems, to protect the rights, property or safety of Zone, its employees, members or others, and to enforce our Terms of Use. We also ‎reserve the right to share the information that we collect with our subsidiaries and affiliates for ‎marketing and other business purposes and with any subsequent owner in the event of a merger, ‎consolidation, sale of our assets, or other change in our business, including during the course of ‎any due diligence process.‎

We will only use and disclose your health information as permitted by law.

Occasionally, Zone may conduct marketing surveys or research to help us evaluate products, services, and the changing needs of our customers.

When we share your Personal Information with third parties for business purposes, we take reasonable steps to ensure that these providers do not use or otherwise disclose any Personal Information we collect about you except for the purpose of fulfilling their service obligations to us. 

We may share aggregate information about Web site users with certain third parties. This information shows user activity as a whole rather than on an individual basis; such aggregate information cannot be reasonably used to individually identify you. We may use such aggregated information we collect about web site users to continue to improve our Services for you.

As permitted by law, we may disclose Personal Information, which may or may not include to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Zone assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which such information is among the assets transferred. The acquiring entity will be subject to this Privacy Policy and to the law in its use of your information, including any possible use of your Personal Information to the extent that any such information is transferred.

Other Web sites and Links

The Services contains links to other web sites and services that are not operated by Zone. Please note that when you click on a link to one of these sites, you are exiting our Services to go to another provider. Zone is not responsible for the content or privacy practices of these other services or web sites. We suggest that you read the privacy policies of these providers, as their practices and policies may differ from ours.

We may provide certain parts of our Services in association with third parties, such as ‎promotional partners or affiliates. These “co-branded areas” will identify the third party. If you ‎choose to use these co-branded areas, we may share your information with the identified third ‎party, and that third party may also collect information from you, in addition to the information ‎that we collect, as described above. You should review the privacy policies of those identified ‎third parties to understand how they collect and use information.‎

Analytic Services and Targeted Ads 

We use third-party analytics services, like Google Analytics, to collect, monitor and analyze data we collect through our Services to, for example better understand how our Web site is used and to improve its functionality.  These third-party analytics services may track details about your online activities over time and across different web sites.  These services may also allow us and others to provide you with targeted advertisements or other content that you may be interested in based on your online activities.

The Google Analytics service tracks and reports web site traffic and provides us insight into behavior information relating to visitor age, gender and interests.  Google Analytics Demographics and Interest Reporting give us insight into behavior to help us understand browsing behavior and give you a better experience when you visit our web site. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings.

These third-party services have their own privacy policies addressing how they use such information. We recommend you review their privacy policies. If you want to prevent your data from being used by Google Analytics, you may wish to take advantage of Google Analytics' currently available opt-outs for the web. 

If you would like to learn more about targeted ads that may be based on your online activities, and the choices that you may exercise for certain sites and advertisers, you may wish to visit the Network Advertising Initiative or the Digital Advertising Alliance.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of Personal Information, we have put in place reasonable physical, electronic, and managerial procedures to safeguard and secure the Personal Information we collect online and we make good faith efforts to store your Personal Information in a secure operating environment. ‎ However, no data transmission over the Internet, mobile networks, wireless transmission or ‎electronic storage of information can be guaranteed 100% secure. Please note that we cannot ‎guarantee the security of any information you transmit to us.‎

Canadian Fair Information Principles

Residents of Canada may make requests for additional information about the existence, use, and disclosure of their Personal Information and be given access to that information. If you are concerned about the accuracy or completeness of the information we process, you may request to access or correct the information we process about you.

Users Outside of the United States.

If you are from a non-U.S. country, please be aware that the Personal Information you submit, including information provided through our Services, is being sent to a location in the United States. The data protection laws in the United States are likely different from those of the country in which you are located, and your personal information may be subject to access requests from governments, courts, or law enforcement in the United States according to laws of the United States. By providing such personal information through the Services, you are consenting to (and represent that you have authority to consent to), the transfer of such information to the United States for the uses and purposes described in this Privacy Policy. Without limiting the above, for the avoidance of doubt we do not have an establishment or target ‎people in the EEA or UK.

Your California Privacy Rights

Residents of California may also, under §1798.83, known as the “Shine The Light” law, request ‎‎‎and obtain from us, once a year and free of charge, information about categories of personal ‎‎‎‎information (if any) we disclosed to third parties for direct marketing purposes and the names ‎‎‎and ‎addresses of all third parties with which we shared Personal Information in the immediately ‎‎‎preceding ‎calendar year.  If you are a California resident and would like to make such a request, ‎‎‎please submit your ‎request clearly in writing to us using the contact information provided below.‎

Your Privacy Rights under the Consumer Privacy Laws

In accordance with applicable law, you may have various privacy rights, as outlined below. If you would like to exercise any of these rights, please Contact Us at any time as set forth below. We will process such requests in accordance with applicable laws and will not discriminate or retaliate against you for the exercise of any privacy rights granted to you by applicable law.

·       Access to and Portability of Your Personal information, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format (also known as the “right of data portability”), (Note that in some in jurisdictions you may also have the right to request more specific information in certain circumstances, which may include the right to know which third parties your personal information was disclosed to or  specific information used and decisions made as part of certain profiling activities);

·       Request Correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;

·       Request Deletion of your personal information;

·       Request Restriction of, or Object to, or Opt-out of our processing of your personal information where the processing of your personal information is based on our legitimate interest or for direct marketing purposes, including (i) the right to opt-out of the sharing of personal information for certain types of targeted or cross contextual advertising, (ii) object to or restrict our use of or your sensitive personal information for certain purposes, (iii) opt out of the processing of your personal information that is based solely on automated decision making for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you, and (iv) opt-out of the sale of your personal information as the term “sell” is defined by applicable law (however, we do not “sell” your personal information as the term “sell” is traditionally understood); and

·       Withdraw your Consent to our processing of your personal information. Please note that your withdrawal will only take effect for future processing and will not affect the lawfulness of processing before the withdrawal.

·       Appeal.  You may have the right to appeal our decision or response to your request. To exercise your right to appeal, you can submit an appeal request using the same method used to submit your original request, including by Contacting Us. If you wish to file a complaint related to your appeal, please visit the website of your state’s data privacy regulator. We have listed the contact pages that are readily available here: Colorado: https://coag.gov/file-complaint/; Connecticut: https://portal.ct.gov/ag/common/complaint-form-landing-page; Oregon: https://www.doj.state.or.us/consumer-protection/contact-us/; Texas: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint; Virginia: https://www.oag.state.va.us/consumer-protection/index.php/file-a-complaint.

·       Lodge a Complaint. While we are always willing and eager to listen and respond to your concerns about this Notice or our data practices, at any time you have the right to lodge a complaint with the data protection authority or other regulatory body in charge of enforcing data protection laws in your jurisdiction.

If you would like to exercise any of these rights, please contact us as set forth in Contact Us below. We will process such requests in accordance with applicable laws.

·       For yourself: To protect your privacy, we will take appropriate steps to validate your identity before acting on any request that would require us to disclose your personal information. You will be required to validate your email and may be asked to provide additional information if we need it to validate your identity or the authority of any agent you may be using to submit this request.

·       On behalf of someone else: If you are an authorized agent submitting a rights request on behalf of an individual, we will ask you to submit information necessary for us to receive an authorization from the individual indicating that you have been authorized to submit their request and allowing us to authenticate their identity.

Consumer Health Data We Collect

If you are a resident of a state that provides specific consumer rights related to health data, such as Washington, Connecticut, and Nevada, you are entitled to certain notices and have certain choices regarding your health data, as described below.

These laws usually only apply to “consumer health data” about your past, present, or future health condition to the extent such data is not subject to certain other laws, including HIPAA.  This section only applies when we process “consumer health data” covered by state consumer health data privacy laws, such as those for residents of Washington, Nevada, and Connecticut.  To learn about how we handle other consumer data we collect about you, please review the other sections of this privacy policy.

We collect data from a variety of sources. Because consumer health data is defined very broadly, some of the categories of data we collect could also be considered consumer health data. Examples of consumer health data we collect may include:

·       Information about your health-related conditions, symptoms, status, diagnoses, testing, or treatments. For example, when you use our website, surveys, calculators, or chat box you may give us insight into your health status. We also collect health information when you provide us your email address so that we can send you information about your health condition.

·       In addition to the data you provide to us directly, data collected may include pages visited, actions taken (button clicks), files downloaded, searches performed, and other actions taken.

·       Information that could identify your propensity to seek health care services in the future.

·       Inferences derived from the above data.

Sources of Consumer Health Data

We collect personal information (which may include consumer health data) from three sources:

·       You provide us this information directly when you use our Services, sign up to receive information from us, fill out surveys, and when you interact with us directly online, including through our calculators, chat boxes, or contact us windows.

·       We collect some of this information automatically when you browse our Web site or interact with us online.

·       We may collect consumer health information from other sources, such as our affiliates.

Why We Collect and Use Consumer Health Data

We collect and use consumer health data as reasonably necessary to provide you with the services you have requested. Providing requested services to you may include delivering the products or information you requested and making suggestions about what other services or information are appropriate for you, and/or personalization of certain product features. We also use consumer health data to improve our products and for other essential business operations, such as analyzing our performance, meeting legal obligations, securing our systems, and conducting research and development.

Disclosures of Consumer Health Data

We may share each of the categories of consumer health data described above with your consent or as reasonably necessary to provide our products and services you request.

We may also share your information with service providers who operate on our behalf to help us provide you with products and services you have requested, to make product improvements, and to market and advertise our products and services to you.

Processors and other Third Parties with whom We Share Consumer Health Data

As necessary for the purposes described above, we may share consumer health data with the following categories of third parties:

·       Our Service Providers.

·       Parties to a business transaction, such as during a corporate merger.

·       Government agencies and law enforcement in accordance with applicable law.

·       Other third parties. In certain circumstances, it may be necessary to provide data to other third parties, for example, to comply with the law or to protect our rights or those of our customers.

How to Exercise Your Consumer Health Privacy Rights

State consumer health data privacy laws, including those in Washington, Nevada and Connecticut, provide certain rights with respect to consumer health data. These rights include your right to access your consumer health data and receive a list of all third parties and affiliates—including contact information—who receive your health data. You also have the right to request that we delete your consumer health data. You can withdraw consent relating to the collection and sharing of your data too, subject to certain exceptions.

You can request to exercise such rights using the information described in the “Contact Us” section below.

If your request to exercise a right under the state consumer health data privacy laws is denied, you may appeal that decision by emailing us at [(customersupport@zoneliving.com)] or contacting us using the contact information below.

If your appeal is unsuccessful, and you are a resident of Washington state, you can raise a concern or lodge a complaint with the Washington State Attorney General at www.atg.wa.gov/file-complaint.

Children’s Privacy

The Web site and the Services are not intended to be used by children and is not directed toward children under the age of 18. Zone does not use the Web site to knowingly solicit data from or market to children under the age of 18. The Web site does not sell products for purchase by children. No person under 18 years of age should disclose information on the Web site. If you are under 18, you may use the Web site only with the involvement of a parent or guardian.

Please visit www.consumer.ftc.gov/topics/kids-online-safety to learn more about protecting children privacy.

How to Contact Us

We appreciate your right to exercise your privacy rights, and your questions or comments about this Privacy Policy, our Services, or your dealings with Zone. Please reach out to us through our contact page to reach us: [(https://zoneliving.com/pages/contact)].